MY GRACE CLEANING

Privacy Policy

Last Updated: 11/17/2025

1. Introduction

This Privacy Policy explains how MY GRACE CLEANING LLC ("we", "us", or "our") collects, uses, and protects personal information when you visit our website mygracecleaningllc.com or contact us for services.

2. Information We Collect

We may collect the following types of information:

  • Contact information (name, email address, phone number, mailing address)
  • Property information (address, size, number of rooms)
  • Service preferences and scheduling information
  • Payment information (processed securely through third-party payment processors)
  • Communications with us via email, phone, or contact forms
  • Website usage data (IP address, browser type, pages visited)

3. How We Use Your Information

We use your information to:

  • Provide and manage cleaning services
  • Communicate with you about appointments, quotes, and service updates
  • Process payments and maintain financial records
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with:

  • Service providers who assist with business operations (payment processing, scheduling software)
  • Legal authorities when required by law
  • Professional advisors (accountants, lawyers) under confidentiality obligations

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights & Choices

You have the right to:

  • Access and request copies of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

8. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

MY GRACE CLEANING LLC

30909 Sonnet Glen Dr, Wesley Chapel, FL 33543

Phone: (941) 334-5691

Email: manosta@mygracecleaningllc.com